AnswerMe Chatbot

Project Goals

AnswerMe aimed to create a chatbot that could efficiently gather user information and match them with qualified veterinary professionals, streamlining the matchmaking process.

Project Deliverables

• Chatbot for guiding users and gathering detailed information
• Database of topics and guiding principles for information gathering
• Knowledge base of common issues for context in RAG
• Cost-effective deployment system using AWS services

Challenges Encountered

The main challenge was refining the prompts and processes to quickly get to the core of the user’s issue within a limited number of interactions.

Project Outcomes

The chatbot successfully achieved its goal of gathering necessary information within about 3 interactions, enabling the site to perform efficient matchmaking between users and veterinary professionals.

Key Takeaways

• Careful design of prompts and processes is crucial for chatbots to effectively gather information and streamline user interactions.
• Leveraging cost-effective cloud services can enable scalable and efficient deployment of AI-powered solutions in AWS without compromises.